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فیلتر نتایج
Reza Samizadeh
Ahmad Roosta
Habib Ebrahim Pour PhD
Payam hanafizadeh
Tahmorath Hasangholipour Yasori
Masoud Barati
نتایج 51 تا 60 از مجموع 176
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Journal Paper
ارزیابی آمادگی پست بانک ایران برای اجرای نظام مدیریت ارتباط با مشتری
Authors:
تهمینه ترابی راد
،
فرج اله رهنورد
Year 1393
Publish place:
Management and Development Process Issue 1، Vol 27
Pages:
17
| Language: Persian
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Journal Paper
Implementing Customer Relationship Management (CRM) in the Framework of Electronic- Government
Authors:
طاهر روشندل اربطانی
،
عطا غفاری
،
حبیب ابراهیم پور
Year 1390
Publish place:
Journal of Information Technology Management Issue 7، Vol 3
Pages:
22
| Language: English
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Journal Paper
Presenting a Conceptual Framework for Identifying the Typology of Customer Knowledge: A Case Study
Authors:
مهدی شامی زنجانی
،
فاطمه نجف لو
Year 1391
Publish place:
Journal of Information Technology Management Issue 9، Vol 3
Pages:
27
| Language: English
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Journal Paper
An assessment Model for Customer Relationship Management Process in Iranian Private-Commercial Banks
Authors:
طهمورث حسنقلی پور
،
سید رضا سید جوادین
،
احمد روستا
،
امیر خانلری
Year 1391
Publish place:
Journal of Information Technology Management Issue 10، Vol 4
Pages:
22
| Language: English
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Journal Paper
A Survey of the Implementation Aspects of Enterprise Resource Planning and Customer Relationship Management Systems in Iranian Companies
Authors:
پیام حنفی زاده
،
شبنم دادبین
،
مسعود براتی
Year 1391
Publish place:
Journal of Information Technology Management Issue 11، Vol 4
Pages:
26
| Language: English
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Journal Paper
Providing a Model for Setting Priorities in KM for Improving Customer Relationship Management (Case study: Sepah Bank)
Authors:
نرگس رضائی ملک
،
رضا رادفر
Year 1392
Publish place:
Journal of Information Technology Management Issue 3، Vol 5
Pages:
20
| Language: English
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Journal Paper
Introducing a Novel Model to Determine CLV
Authors:
جعفر رزمی
،
آرش قنبری
Year 1388
Publish place:
Journal of Information Technology Management Issue 2، Vol 1
Pages:
16
| Language: English
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Journal Paper
Identifying and selecting the most appropriate social media for the development of SCRM systems
Authors:
مسعود خوش هیکل
،
نوید نظافتی
Year 1394
Publish place:
Journal of Information Technology Management Issue 4، Vol 6
Pages:
22
| Language: English
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Journal Paper
The Impact of Business Intelligence (BI) Competence on Customer Relationship Management (CRM) Process: An Empirical Investigation of the Banking Industry
Authors:
علی مرتضایی
،
محمد صادق سنگری
،
سلمان نظری شیرکوهی
،
جعفر رزمی
Year 1397
Publish place:
Journal of Information Technology Management Issue 1، Vol 10
Pages:
27
| Language: English
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Journal Paper
مدلی برای محاسبه نرخ رویگردان مشتریان در شرکت های مخابراتی ایران
Authors:
سحر وطنخواه
،
رضا سمیع زاده
،
سودابه نامدار زنگنه
Year 1395
Publish place:
Management and Development Process Issue 2، Vol 29
Pages:
18
| Language: Persian
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نتایج 51 تا 60 از مجموع 176
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